Tata Nano is now going through a tough phase. It all started a week back. It was a sudden happening. Tata Nano’s started catching fire one after the other and the Nano customers were in panic. But the company was not, which helped it to deal with the issue wisely.
The company, understanding the fire is caused by faulty combination switches, repaired the faulty Nanos. Except for the Delhi customer, Tata returned the repaired Nanos to both the customers at Lucknow and Ahmedabad, Tata also assured the customers that the car will no more catch fire.
This was a news that gave great relief for the Nano customers. It not only comforted the current customers, but it also reduced the fright of those who have booked and is waiting for the delivery of the world’s cheapest car.
Tata didn’t put the responsibility on anyone else but courageously took the blame. And now Tata has taken the initiative of taking the car through a final check before it will be delivered to the awaiting customers. They will under a final check particularly for any faulty switches.
As a protective measure, Tata will perform a pre-emptive audit check on both delivered and yet-to-be delivered Nanos.
The company, understanding the fire is caused by faulty combination switches, repaired the faulty Nanos. Except for the Delhi customer, Tata returned the repaired Nanos to both the customers at Lucknow and Ahmedabad, Tata also assured the customers that the car will no more catch fire.
This was a news that gave great relief for the Nano customers. It not only comforted the current customers, but it also reduced the fright of those who have booked and is waiting for the delivery of the world’s cheapest car.
Tata didn’t put the responsibility on anyone else but courageously took the blame. And now Tata has taken the initiative of taking the car through a final check before it will be delivered to the awaiting customers. They will under a final check particularly for any faulty switches.
As a protective measure, Tata will perform a pre-emptive audit check on both delivered and yet-to-be delivered Nanos.
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